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Privacy Policy – Marra Cars

Last updated: 08/02/2026

Marra Cars is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.

Who We Are

Marra Cars is a UK-based taxi and private hire company providing transport services across Newcastle, North Tyneside, and Northumberland.

For any privacy-related enquiries, you can contact us via our Contact page.

What Information We Collect

We may collect and process the following personal data:

  • Name

  • Phone number

  • Email address

  • Pickup and drop-off locations

  • Booking details (date, time, journey information)

  • Any information you provide when contacting us

How We Use Your Information

We use your information to:

  • Process and manage bookings

  • Respond to enquiries

  • Provide our transport services

  • Communicate with you regarding your journey

  • Meet legal and regulatory requirements

We do not sell or share your personal data for marketing purposes.

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Performance of a contract (to provide our services)

  • Legitimate interests (customer service and business operations)

  • Legal obligations (licensing and regulatory compliance)

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Data is only retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Sharing Your Information

We may share your data only where necessary:

  • With licensed drivers to fulfil bookings

  • Where required by law or regulatory authorities

We do not share your data with third parties for advertising.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

Our website may use cookies to improve user experience. You can manage or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Marra Cars via our website.

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